FAQ
General
Facilities, Services & Amenities
Tickets, Reservations & Discounts
Nashville Zoo offers a 47-50% admission discount (depending on the day of visit) for military personnel and everyone in their party when they present their military ID.
The Zoo also participates in a few general discount programs throughout the year - those will generally be announced via social media or on our Upcoming Events calendar.
Read our website section about discounted admission here.
Please note: Discounts that do not have a discount/promo code cannot be processed online.
In general, we are able to accommodate arrivals between 15 minutes before your reservation time and up to 1 hour after your reservation time.
Ticket prices vary by day of the week so we generally cannot accommodate transfers, therefore we recommend purchasing new tickets for your preferred new visit date and request that your original order be refunded using the contact form below.
The Zoo is open rain or shine! Depending on the severity of the weather, some animals may need to come inside for their safety and some attractions/rides may need to temporarily close for your safety. In very rare cases, severe weather may force us to close the Zoo.
If you would like to change your reservation, please do so via the contact form below.
Parking is automatically charged when you purchase tickets. If you didn't arrive in a vehicle, you can request a refund at the Ticket Booth upon arrival to the Zoo.
The reciprocal zoo membership discount cannot be processed online because it requires verification. Purchase your tickets at the Ticket Booth by presenting your membership card (not expired) for the reciprocal zoo to receive the discount. Check the list of reciprocal zoos here.